Refund policy

Last updated: November 11, 2026

Returns and cancellations

Unless required by applicable law or expressly stated in our website or policy, we do not accept returns.

You can request cancellation or removal of items from your order for 15 minutes after the order is placed.

Orders delivered to all other locations

Contact us to ask about return options and how to start a return.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Exchanges

Contact us to ask about exchange options before returning your item.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us on whatsapp (+971552640906) or use the contact details in our contact information policy.